To activate from the Pay Portal login page, click Activate Account.

To activate your prepaid card, please select Card Number and enter your 16-digit card number. Once completed, click Continue.

Depending on your account type, an activation email may be sent to you containing a link, or you may be directed to a page where you will be asked to verify your identity. If you have received an activation email, you will need to click Activate Account before verifying your identity.

To verify your identity, you will be asked to select and provide another piece of profile information. Click Continue once you have entered the correct details.

Complete your profile by providing the system with your personal information and address details. Once you have filled out every field, click Continue.

Now it’s time to establish your security information. It's important to fill in all the information on this screen. For best security, choose a password that is easy for you to remember but difficult for a stranger to guess.

We recommend choosing a password that is at least eight characters long and contains a mix of:

• Lowercase letters (a, b, c, d) 
• Uppercase letters (A, B, C, D) 
• Numeric characters (1, 2, 3, 4) 
• Non-alphanumeric characters: (!, @, #, $)

Choose security questions that you will remember. You will be required to answer these whenever you make changes to your account or verify your identity with Customer Support.

You must check the box at the end of the screen to verify that you have read and agreed to the Terms of Service. Clicking the link will enable you to download a copy to your computer.

Click Confirm to complete your account creation.

Congratulations! Your account has been successfully activated. You will be immediately directed to your account.

To change your registration info:

1. Click Settings on your menu 
2. Click Profile
3. Make the desired changes to your information
4. Click Save

• Google Chrome : Version 46 and up
• Safari : Version 8 and up
• Firefox : Version 42 and up
• Internet Explorer : Version 11 and up
• Opera : Version 10 and up

Please visit https://disburse.hyperwallet.com on your mobile browser to access your account.

1. Log in to your Pay Portal.
2. Click Settings > Security
3. Enter your existing password.
4. Enter and confirm a new unique password.
5. Click Update Password

Note: Passwords must contain 6-15 characters and cannot be reused.

We do NOT keep a record of your password!

If you have forgotten your password, please click on the link below and enter your email address (must be the same email address with which your account is registered). You will receive an email containing a link you will need to click on. In order to choose a new password, you will first be asked to answer your two security questions.

Click here if you have forgotten your password

If you do not receive your password recovery email, or if you are unable to answer your security questions, please contact us